In this scenario, we can use the Office 365 Support and Recovery Assistant for locating for us a possible problem that prevents the task of creating a new Outlook mail profile + download the require software update or fix the problems that were discovered + create for us a new Outlook mail profile. In a scenario in which we are not aware of this requirement or in scenarios in which, although we implemented the required requirements, we still cannot complete the task of creating a new Outlook mail profile, we can use the help of the Office 365 Support and Recovery Assistant. Technically speaking, there are pre-requirements and best practices that need to be implemented before we try to configure a new Outlook mail profile for Office 365 users. (Exception from HRESULT: 0x80070002)Īt .IsolationInterop.GetUserStore(UInt32 Flags, IntPtr hToken, Guid& riid)Īt .IsolationInterop.GetUserStore()Īt .ctor(ComponentStoreType storeType, SubscriptionStore subStore)Īt .ctor(String deployPath, String tempPath, ComponentStoreType storeType)Īt .get\_CurrentUser()Īt .UninstallApplicationAndRedirectActivation(Boolean& isShortCut, Uri& deploymentProviderUri, String textualSubId, Uri activationUri)Īt .CleanApplicationReInstall(Boolean isShortcut, Uri deploymentUri, Uri activationUri, BrowserSettings browserSettings, String textualSubId, String errorPageUrl, String deploymentProviderUrlFromExtension, String shortcutFilePath)Īt .PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)Īt .ActivateDeploymentWorker(Object state)ĬOMPONENT STORE TRANSACTION DETAILS No transaction information is available.One of the most common troubleshooting scenarios in Office 365 and the Exchange Online environment described as – cannot create a new Outlook mail profile. \- The system cannot find the file specified. OPERATION PROGRESS STATUS \* \ : Activation of () has started.ĮRROR DETAILS Following errors were detected during this operation. WARNINGS There were no warnings during this operation. (Exception from HRESULT: 0x80070002)ĬOMPONENT STORE TRANSACTION FAILURE SUMMARY No transaction error was detected. \+ The system cannot find the file specified. Following failure messages were detected: \* Activation of () resulted in exception. 0 built by: NET48REL1LAST\_CĮRROR SUMMARY Below is a summary of the errors, details of these errors are listed later in the log. PLATFORM VERSION INFO Windows : 4.0 (Win32NT) I cannot activate my Office 365 Personal using either the product key or my Office account, so attempted to install Support and Recovery Assistant (SaRa) but it fails as below.
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